Return & Exchange Policy • Effective March 2026
Bhargo follows a strict exchange-only policy. This page explains when an exchange may be reviewed, what proof is required, and how support will guide the next step.
Need help from BhargoBhargo follows an exchange-only policy. We do not offer refunds or cancellations once an order has been confirmed and processed.
If there is a genuine issue with the piece you received, our team will review the request and guide you through the exchange process.
Exchange requests must be raised within 7 days of the recorded delivery date. Requests raised after this window may not be eligible for review.
For damage, breakage, missing-item, or quality complaints, an unboxing video is mandatory. The video should clearly show the sealed package being opened and the product condition at the time of receipt.
Approved requests may be exchanged for the same item, a replacement variation, or another eligible Bhargo piece, depending on stock availability and internal review.
If there is a price difference between the approved exchange item and the original order, the difference will be collected or adjusted accordingly.
The product must be returned in its original condition with the box, pouch, tags, certificates, and any accompanying packaging or documentation supplied with the order.
