How Bhargo collects, uses, and protects customer information.

This policy outlines the information Bhargo may collect, how it supports orders and customer service, and the safeguards used to handle that data responsibly.

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What we collect

We may collect personal information such as your name, phone number, email address, shipping address, account details, and order information when you browse, register, contact support, or place an order.

Payment details are handled by secure payment partners. Bhargo does not store full card information on its own servers.

How we use information

To create and manage your account
To process orders, payments, deliveries, and exchange requests
To send transactional updates such as order confirmations and delivery notifications
To respond to support questions and improve the website experience
To comply with legal, security, and fraud-prevention requirements

Who we share data with

We do not sell personal data. We share information only with trusted service providers where required to run Bhargo, including payment processors, logistics partners, hosting providers, and analytics or support tools operating on our behalf.

Cookies and website usage

Bhargo may use cookies and similar technologies to remember preferences, understand site performance, and improve navigation. You can control cookies through your browser settings, though some site features may not work as expected if cookies are disabled.

Data protection and retention

We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, or misuse.

Information is retained only for as long as needed for service delivery, record-keeping, legal compliance, and legitimate business operations.

Your choices

Request access to your personal information
Ask us to correct inaccurate details
Request deletion where legally permitted
Opt out of non-essential marketing communication at any time

Jurisdiction and updates

If you access Bhargo from outside India, you understand that your information may be processed in India. We may update this Privacy Policy periodically, and the revised version will be posted on this page.